POSITION SOUGHT

Document Controller / Records Management

CAREER SUMMARY

Background in telecommunications with more than twenty years service with Telstra leading to position as Senior Technical Telecommunications Officer Grade II. Developed strong interpersonal and liaison skills through roles as Telstra's representative for remote location customers (e.g. The pipeline authority, farmers and aboriginal settlements), and as the interface between the state/national co-ordinators and installers. Held the position of Exchange Records Officer with Telstra for five years with sole responsibility for maintaining the Circuit Commissioning database holding all equipment records for every telephone exchange, and radio, coaxial cable, etc. in South Australia and the Northern Territory. Subsequently appointed Team Leader of the Mobile Telephone Installation Group. Gained a Diploma in Information Technology and a Certificate IV in Small Business Management in 2001 and moved into part-time self-employment setting up a Photo-restoration business Compel Graphics. Subsequent focus on further developing IT skills and knowledge through training and part-time specialised work to encompass programs such as Dreamweaver, Photoshop, InDesign and Fireworks with a high level of competency in website content and graphics editing on Macintosh and Windows operating systems.

AREAS OF EFFECTIVENESS

General records and database management:
· Maintenance of State and Interstate databases, including status updates, record searching and printouts
· Timely and accurate response to requests from internal and external customers
· Demonstrated ability to comply with organisational policies, procedures, guidelines and meet legislative and audit requirements
· Liaising with internal and external customers to determine their precise requirements
· Working in teams to meet strategic / project goals
· Experienced in working in State Government organisations
· Digital storage and sentencing of all records including files and photographs
· Evaluating, sorting and categorising of all types of records
· Up-to-date knowledge of wide range of software on Macintosh and Windows operating systems
· Strong rapport with OHS&W, Equal Opportunity and Diversity policies and practices

Computer skills:
· Macintosh OSX and Windows operating systems
· MS Office Suite (2007): Word (fluent), Excel (intermediate), PowerPoint (basic), Outlook Express
· Adobe: InDesign (intermediate), Photoshop, Illustrator (basic), Dreamweaver
· Visual Basic, Fireworks, Javascript
· Website content editing, including text & images, using Dreamweaver MX
· Photograph restoration, repair and resizing

ACHIEVEMENTS

· Held the positions of Records Officer with Telstra from 1988 to 1995, initially in charge of the REAX data base for automatic exchange equipment for two years and subsequently Exchange Records Officer for five years with sole responsibility for maintaining the Circuit Commissioning database holding all equipment records for every telephone exchange, and radio, coaxial cable, etc. in South Australia and the Northern Territory, providing an efficient and timely service covering equipment status updates, record searching and printouts.

· Awarded a Diploma in Information Technology from Adelaide TAFE with distinctions in page and document design and image capture and processing, forming the basis for on-going professional development in IT including fluency in using programs such as Dreamweaver, Photoshop, InDesign and Fireworks.

WORK HISTORY

Design Editor (pt-time)
Inprint Design, Bedford Park SA                                                                                            2006-current

Design Editor (pt-time)
OPTCOM, Gen Osmond SA                                                                                                      2004-2006

Specialised Administration Officer
SGIC, Adelaide                                                                                                                               2002

Full and Part-time studies / Small Business Development Compel Graphics              1999-present

Telstra 1977-1999

PROFESSIONAL DEVELOPMENT

Computer skills development
Inprint Design, Bedford Park, SA                                                                                           2006-present

Computer skills development
Optcom                                                                                                                                2004-2006

Executive Diploma in Business Planning
SA Enterprise Workshop, Development Institute of Australia                                       2003-2004

Diploma in Information Technology
Adelaide TAFE                                                                                                                                2001

Certificate IV Small Business Management
Mission Australia (NEIS)                                                                                                                  2001

REFEREES

Lee-anne Sparkes
Manager, Inprint Design                                                                                             ph: (08) 8201 3223

Adrian Weller
Trainer, Inprint Design                                                                                               ph: (08) 8202 3223

James Burgess
Chief Officer Professional Development
Strategic Interventions Group                                                                                   mob: 0400 837 073